Wednesday, February 01, 2012

The (Self) Publishing Revolution

I've been involved in book publishing since 1974. That was the year that my mother became so tired of watching my retinal-surgeon/ophthalmic educator-father have his textbooks published from academic presses that she started her own company to do it herself. Their first book, Optics for Clinicians, became an industry-wide best-seller, and I not only learned about layout and waxers, but I learned about stuffing envelopes and the importance of niche markets.

A few years later she purchased a desk-sized computerized word processor, to make writing and editing easier. It would be a decade before most kids grew up with computers in their homes.

When I was absorbed by the videogame craze of 1980 I decided the market was ripe for a book. So my natural instinct was to write and publish it at home. A summer job. Defending the Galaxy was written on a word processor but published quite traditionally. That was a good project and the first of a couple of books i would produce and market myself, while in college.

My first "real" job, however, was 4 years later, working for George Lucas, who believed that technology applied to filmmaking would liberate it. He shared a vision of creative independence with his big-brotherish buddy, über geek Francis Coppola. They dreamed of being free from the yoke of the Hollywood studio system, not all that different from my parents wanting to be free from publishing industry baggage. In the '80s Lucas and Coppola pushed the vision, spending millions. I became an expert on the introduction of computer workstations into filmmaking, for editing, sound, graphics, and so on. Steve Jobs understood this perhaps better than anyone, but as Moore's Law dragged down the cost of the technology (and improved its power), growing numbers of people could afford these tools. It was Lucas who imagined (in 1970) that someday every kid would have access to a camera and editing system, and wondered what that would do to our culture; but it was Jobs who delivered it.

I wrote a textbook in 1991 to help introduce the established movie and television industries to the computers, tools and concepts that would revolutionize them. Its title, "Nonlinear" helped coin the term for the new type of editing systems being introduced. Like my father's Optics, it was an industry-wide best-seller and I produced four versions over the next 15 years.

---

Once the tools of production were liberated -- for making movies, writing songs, publishing books, and so on -- digital tools got integrated into established production chains. You'd use an Avid to edit a movie, or build a book in InDesign, but you still released in theaters or sold in Borders. It's a new phenomenon that the tools of distribution are also being liberated. These things always start sort of crappy compared with established methods. And the Establishment is always quick to point out their (very real) failings. But as with all disruptions, they move too slow to keep up with the technological improvements which render these failings obsolete. They never catch up.

I watched YouTube emerge from the swamp of lousy web video sites, and like an Avid in 1990, it hardly seemed viable through all its limitations. Netflix was approaching the problem from a different angle. I watched Netflix closely as it formed. I joined at the end of 2005; they weren't in the DVD business, but in the distribution revolution surrounding movies (and any long-form narrative content). This was the last piece of the dream that Lucas had infected me with. I had been so caught up in democratizing the production tools, I had almost forgotten about the liberation of the distribution channels.

Which brings us to today. After publishing Danny's Groundhog Day book, and revisiting Droidmaker on the Kindle, Nook and iPad (and their respective public stores where individuals can sell books) I recognize these as the somewhat crappy first versions of the future of publishing. For the next few years these devices will get increasingly good at reproducing the features of printed books that makes them highly legible and useful, as well as add features a physical book could never do (hyperlinks, video, etc.). They'll co-exist with bookstores. Until suddenly (whether you like it or not) bookstores will go away.

As they say, it's groundhog day all over again... there is a terrific market opportunity just starting to 'hockey stick' as books are liberated. There will be about five years of converting publisher's old titles (to get every old book accessible in the new medium -- just as happened when CDs and then DVDs were invented); there will be tons of new talent who need to learn about new publishing tools as well as understand what old publishers have learned. It will involve skill sets that book compositors have never had to understand -- about user experience (UX) and usability. And a new breed of authors will rise up who might never have published in the old world. Yes... yes... much crap will be created, and tools will be necessary to sort through the crap to find the rare gems.

Blogging was the first step. Content that a decade earlier would have been "self published" was able to show up online. Webpage ads create the possibility of meaningful revenue, although only for a very few (each web reader generates but a few pennies in most cases)... and few individuals are set up to manage a subscription business... but by allowing the creators to self-package their content and sell it directly -- generating dollars, not pennies -- their target audiences can potentially support their efforts.

Besides creative freedom, the best argument for self-publishing is economic: in rough numbers, an author might make $1 for every book sold through The Establishment. Self publish a book and you might make five to 10 times that per book. If the audience is niche enough, and you have a realistic idea of how to reach them, then it might be worth the financial risk. It's a small start-up!

For decades, self-publishing was akin to vanity publishing, where somewhat nefarious publishers would take advantage of the ego-driven author who needed a physical book in hand, even if it couldn't be sold. It was sort of like the Who's Who ego publishing scheme ("you've been listed in this distinctive important book -- would you like to buy a bunch?"). But real self-publishing is just blogging with a different monetization path. And knowing something about traditional publishing tends to help, although not completely. I'm sure that traditional publishers are going to move more slowly than you can imagine. So the opportunity is now. As Steve Spielberg said in 1982, the first time he sat down at a high powered computer and drew photorealistically on the screen, "it's a great time to be alive."

Doesn't everyone love the combination of creative freedom and market opportunity?

Sunday, January 29, 2012

Another Video Birthday Present for Groundhog Day

I'm trying to make a birthday video for Danny, my brother, that is a compilation of a bunch of media uses of the term "groundhog day". I found a dozen or so - but i would love help if you've seen some  good ones. Add URLs to the comments here. His birthday is Feb 13 so i'd like to have it done by then. Here's the first batch that i have:



BTW: this isn't the first GHD birthday video I've made for Danny. In 1993 when the movie came out (on Feb 12), i went to the Cineramadome in Hollywood and interviewed folks coming out and saying happy birthday. I forgot about it for awhile, but in 2000 I cut it together and gave it to him. Here's that one.

Wednesday, January 25, 2012

New Books from the Brothers Rubin




After a good few months of fraternal effort, Danny and I are about to release our first eBooks. Coming out this week is Danny's How To Write Groundhog Day, a journey from his idea to the big screen. According to the description:
Follow this unique screenplay’s exciting journey through agents, directors, studios, stars and the writer’s own confused brain to emerge as one of the most delightful and profoundly affecting comedies of all time. For movie lovers and screenwriters alike, How To Write Groundhog Day includes the original screenplay, notes, scene sketches, and a personal tour of the Hollywood writing process from this popular screenwriting teacher.
Soon thereafter I'll be releasing my hardback DROIDMAKER. (It's crazy that the monochromatic two pound $40 hardback is about to become a wonderfully portable, color $10 ePub.) Better AND cheaper. How often can you say that? Just being able to search it for topics of interest is remarkable. Seeing the color photos alone is worth the price of admission. Getting the whole shebang.... priceless! If you are interested in movies, technology or startups... you're going to love this.

In the meantime, read "How to Write Groundhog Day." It's funnier.

Tuesday, January 24, 2012

"Shit People Say" Meme Spiking Today


UPDATED 4pm - A “Shit People Say…” video came out today that caught my eye. It was about LA and, I’m sorry to say, it had me laughing. At least smiling. There has been a rapid proliferation of “Shit People Say” videos recently; it’s a viral meme that has been building and exploded today. Where did it start and how has it expanded?

It seems that the meme started from Justin, a twitter user, who posted as #shitmydadsays. According to his bio "I'm 29. I live with my 74-year-old dad. He is awesome. I just write down shit that he says". Justin starting putting these out there around Aug 2009. He has around 2.9M followers. He has posted less frequently in the past year. I'm not sure how many little offshoots his tweets created, but eventually it led to a twitter feed from #shitgirlssay.  Kyle Humphrey and Graydon Sheppard started tweeting and retweeting great one-liners after April 2011… – #shitgirlssay presently have 909K followers. They're funny. But tweets are just tweets. These guys pulled the idea out and changed the presentation. 

They created a youtube channel on Oct 9, 2011. Shortly thereafter, on Dec 12, 2011, they posted their first video: “Shit Girls Say – Episode 1”. It has 12.5M views over the past month.

A smattering of variations showed up slowly. My hip NYC pal Nar sent me “Shit White Girls say to Black Girls ”, on January 5. (It had only been uploaded to YouTube on January 4th.) In the past couple weeks it already has had 7.2M views.
"Shit Asian Dads Say" came out on Jan 15 and rapidly hit 2.6M views.
"Shit New Yorkers Say" released on Jan 18. It's up to 2.4M views now, a few days later.

Every day for the past week about 4 pages of new versions have been posted to YouTube. But today, by noon, there were more than 13 pages of new YouTube videos.

I noticed that a small business has created a "Sh*t Web Designers Say" video a couple hours ago that is promoted in the search results. I don't like that they couldn't even write out "Shit" in the title like every single other video in this meme they're trying to surf. Really? You didn't want to offend?

Individually, most don't hit the radar. But the rush to make another hit is on. The LA one i just saw has only 300 views. And 1000 more the next hour. Will it reach 1M?

In the past 24 hours there have been versions for: skipping gym, people in wheelchairs, Mexicans, Barack Obama, and Saudis and hundreds more. 

Yes, something is hockey-sticking today. The spike is now - and then quickly it will be tired (my friend who posted the LA video was already apologizing for doing so...). What's your favorite?

POST SCRIPT:
It took 2 days for the LA Video to reach 1M views.

Monday, January 23, 2012

Wired Wrong. (In honor of B Week at Sundance)

I'll never forget Sundance 1993. A whole bunch of us rented a little house on Park Avenue. I had just come back from one of my first screenings, Robert Rodriguez's debut "El Mariachi" when I found a stack of magazines being given away for free at the Festival Headquarters on Main Street. It was called WIRED and I brought it with me back to the rental and I sat down with it and read it cover to cover. I loved it. "This is going to be my generation's Rolling Stone," I told one of my housemates (a professional magazine editor, who examined the magazine and ads and suggested it would never make it). Everything about that first issue spoke to me. I subscribed on the spot. I've subscribed ever since.

It's had good years and bad years, odd changes over the decades... but I still tend to like WIRED, in spite of its success. So it was strange today as I was cleaning out some piles in my office, when I sat down with a stack of issues, before I threw them out (why do I save these things?) and flipped through them. Sure the topics were still interesting, but I was shocked to discover just how wrong so much of what I read happened to be. Yes- I could pick out the occasional gem - some comment or article that was amazingly prescient. But i have to say, on average, so much was wrong it made me sick. Products and companies that never materialized. Prognostications that were embarrassingly off... things to watch and things that were hot that - perhaps hot in 2004 or 2007, were utterly gone.

Perhaps this would be the case with many magazines -- if you went back even 10 years you'd find just absurd predictions and warnings, more wrong than right... but I always liked WIRED and continue to find it nice for trendwatching and futurethinking. When it says X is hot, or Y is the company to watch... I tend to care. But maybe I shouldn't. My romp down memory lane was sobering. Hard to pick winners. Even for the experts.

Monday, September 19, 2011

The Netflix Post That Reed Should Have Written

Dear Subscribers,

I know you hate it when we do this. But here goes...

For 5 years we have integrated the DVD and streaming businesses -- and for those of you who used it you've gotten used to the really cludgy way we fit them together. Yes, there are many aspects that fit together well (one movie - multiple ways to view it) but there were other ways it was goofy (two queues, two or three play-type buttons). We experimented for years with making this easier and clearer. But over those years a few important things have happened. The people who use the site for DVD-only or Streaming-only has surged - growing way faster than the people who use us for both. 75% of all new customers only want streaming. That number is growing fast. The number who want both is dropping. Additionally, we've expanded to Canada and Latin America -- and no one anywhere else in the world is going to get DVDs - we can't ship them. So, for our entire future, our growth opportunity, is entirely in streaming. And finally, the economics of DVDs and streaming are totally different. Deals are complicated.

What to do?

While I have been consumed with this problem, I've also been critically aware of a basic business principle: it's very hard to shift a company from something they're great at (for us, shipping DVDs) and something new (for us, Streaming). These "disruptions" as they are called, tend to kill established companies. Almost always, the industry leader simply moves too slowly to adopt the new path, and once they do, they play catch-up until they fail. My biggest fear for these years is that we'd move too slowly into streaming. The problem for established companies is managing the existing users. In order to protect the business and the current user experience, a company moves very slowly. Not to do so would seem heartless and suicidal: screw up the user's experience in some way? are you crazy?

I'm not crazy, and i really do love our users. But Netflix isn't helping anyone by failing to lead the way into streaming. We're not helping our users if we stand by them to the point that we kill the company. For better or worse, today, i'm taking a stand and shifting our focus into Streaming. Everyone wants a simple website, everyone wants tons of great content. I believe we can better deliver on the things most of our current users want (and ALL of our new users), by separating these businesses.

It's going to be a little painful and you have to trust me that I feel the same pain. Inside Netflix virtually all of us use both services - discs and streaming - and we know that we're introducing something that has drawbacks. Needing to go to two different sites to manage our entertainment content... two accounts... all that. I could point to the fact that each site will be easier to use, or that the DVD site will finally be able to offer GAMES, but it really doesn't matter - the truth is there is going to be some disappointment and pain.

Qwikster will have its full attention on diminishing those difficulties as much as possible. We'll work with customers and iterate the website and service to make it increasingly better. We've done this in the past and you know we're pretty good at it. It takes some time, but we do get there.

There is no escaping the fact that NOT to do this would kill Netflix over the next decade; and as much as some folks are going to be bummed, I also don't believe you'd want me to make a decision that would do that. I'm sure many of you will quit the service in anger. We have raised prices over the past few months (to be fair - many people see a price DECREASE, and for those who use both services, it's really just a fairer price for what you get - but i suppose that isn't the point).

I'm sorry if this change feels heartless, or that i'm throwing some subscribers under the bus. These are not easy decisions, but truly made with ALL our customers in mind. In the past i've not been as communicative about these kinds of changes as i should have been. I seriously believe in corporate transparency, but i've not been willing to expose my concerns about the path we were on or the steps necessary to evolve through the difficulties. Our competitors are huge, and the opportunity is too. I don't believe the service will be worse for this, but i do believe that some customers are going to feel abandoned and unconsidered. I feel terrible about it. But i know it's the right thing to do and all I can say is that i promise we will work to win back your trust and your excitement in using the service, at a really attractive price, with the best content available.

Thank you for caring. I'll try to answer as many questions as possible.







Friday, September 16, 2011

Albert-Szent-Gyorgi, Google, and the Meaning of Life


"In my hunt for the meaning of life, I started research in histology. Unsatisfied by the information cellular morphology could give me about life, I turned to physiology. Finding physiology too complex I took up pharmacology. Still finding the situation too complicated I turned to bacteriology.  But bacteria were even too complex, so I descended to the molecular level, studying chemistry and physical chemistry. After 20 years of work I was led to conclude that to understand life we have to descend to the electronic level, and the world of wave mechanics. But electrons are just electrons, and have no life at all. Evidently, on the way I lost life; it had run out between my fingers."

I first heard this quotation in college, and it stuck with me. The guy who said it, Albert Szent-Gyorgi, discovered vitamin C and won a few Nobel prizes, but you don't hear too much about him these days. That's why I was particularly happy to see him honored in the Google doodle today. It's his 118th Birthday. Thought it would be a good moment to drag out my old notebook...

Tuesday, June 28, 2011

Push Beyond...


Paul O'Bryan came over this evening and we tweaked up the ol' kissing video -- this time losing 45 seconds and adding a great song by Beck ("Debra") that sexifies the whole thing, as if that was possible. I decided not to make it an advertisement for Pingster or anything -- just thought it would be fun.

Tuesday, May 10, 2011

Why men start companies.

My startup is a few months old, and i'm just not getting much sleep. There's a lot of day-by-day ad hoc management. Shit comes up. Ugly unpredictable stuff. Fears. Uncertainties. But then there are moments of real excitement. Private pride. I've seen this before. Oh right. It's a baby. A start-up company is a newborn and it's no wonder no one is getting much sleep. It's 6pm right now and i'm still unshowered, unshaved -- i kept almost-starting my day but thing after thing came up, and i never made it out.

Men start companies because they cannot gestate babies. It is as close as a man will come to making something from nothing, procreation, nursing it along, creating something lasting that matters. A company also provides the kind of short-term rewards that men particularly like. I think women are better at the unrewarded outcome. Motherhood is often thank-less. A company offers rewards that are more tangible, visible, and potentially short-term. These are good man-type rewards. Yes women start companies too, and men share in the joy of parenthood... i'm just saying...

... oh, time to go change the baby. Catch you at 3am.

Wednesday, March 16, 2011

No more free lunch...

Effective this week, I'm shutting off the free flow of droidMAKER PDFs. I'll leave part 1 here, because if you're thinking about the book it's nice to have access to a good enough chunk to make a decision. I'd say in general it was great to offer the book to so many readers. Since I first made it available in the summer of 2009, my calculations are that the book was downloaded about 55,000 times.

So here's the link again to the first third of the book...
Act 1: Intro plus Chapters 1-6 [1.8MB]

And here's a link back to Amazon, where you can always buy it.
Droidmaker on Amazon

Sunday, February 27, 2011

mapOmatic

I can't believe i'm starting another company. The odd path that began with consulting for PublicEarth, then being Chief Product guy, to CEO... to moving it to Menlo Park... changing the website focus from PublicEarth to PlaceBook, then, necessarily, from PlaceBook to TripTrace... and now, forming a new company called TripTrace, Inc and launching a new product called mapOmatic... well... i'm reminded of a Monty Python skit ("Rock Notes") from decades ago...

Dead Monkeys are to split up again, according to their manager, Lefty Goldblatt. They've been in the business now ten years, nine as other groups. Originally the Dead Salmon, they became for a while, Trout. Then Fried Trout, then Poached Trout In A White Wine Sauce, and finally, Herring. Splitting up for nearly a month, they re-formed as Red Herring, which became Dead Herring for a while, and then Dead Loss, which reflected the current state of the group. Splitting up again to get their heads together, they reformed a fortnight later as Heads Together, a tight little name which lasted them through a difficult period when their drummer was suspected of suffering from death. It turned out to be only a rumor and they became Dead Together, then Dead Gear, which lead to Dead Donkeys, Lead Donkeys, and the inevitable split up. After nearly ten days, they reformed again as Sole Manier, then Dead Sole, Rock Cod, Turbot, Haddock, White Baith, then Places, Fish, Bream, Mackerel, Salmon, Poached Salmon, Poached Salmon In A White Wine Sauce, Salmon-monia, and Helen Shapiro. This last name, their favorite, had to be dropped following an injunction and they split up again. When they reformed after a record-breaking two days, they ditched the fishy references and became Dead Monkeys, a name which they stuck with for the rest of their careers. Now, a fortnight later, they've finally split up.
What does it mean when real life is the same as a Monty Python skit?

Go sign up for the beta iPhone app of mapOmatic (http://www.map-omatic.com) 
And go get the rapidly evolving iPhone app for Pingster (http://www.pingster.com)

Find mapOmatic on AppStoreHQ.
 Best iPhone apps at AppStoreHQ
     

Tuesday, January 04, 2011

Droidmaker on Facebook

I dunno why I didn't post this before. It's a fine way to keep up with items of "Droidmaker" interest - whether that's digital video, Star Wars, start-ups, or media...

http://www.facebook.com/pages/Droidmaker/18858274520

Tuesday, November 09, 2010

The Life of a Start-Up: "Nauseous Optimism"

I'm not sure why I like this part of the start-up experience: raising rounds of capital is tiring and generally considered an emotional rollercoaster. But I like talking to people about what we're building and the vision, and there is something rather fun in the whole endeavor.

In the past few months I've spoken to dozens of the most successful venture capital firms in the Bay Area and beyond. They have invested capital in start-ups that today are household names. Outside of the "Investment Community" no one has heard of these people, perhaps, but their ability to "get" someone's vision has made a host of web services available to you today -- from Facebook to eBay, Foursquare to Mint. These guys have seen it all, and sit on boards of a remarkable range of companies any of which you would think have changed the world (or, at least, a big part of it...). Entrepreneurs are central, obviously, but someone had to look at a piece of paper or a dodgy website in a particularly crude state, and make a real bet of millions of dollars. Sure they bet on a lot of dogs. Mostly. But they bet on winners too.

The process is standard: All of them give you an hour or so to make your case, and then they make a quick decision as to whether this is worth their time to think about it any longer. It's not science. It's not even art. It's more like falling in love. It's chemical. Maybe something like business-pheromones? So far all of the partners I've met have given me some instantaneous feedback. They are a smart and experienced crowd, so you'd think their insights are crucial, but you frequently get mutually exclusive kinds of advice -- like "whatever you do, turn RIGHT" and "If I can leave you with one thought, in all my years of experience, just don't go RIGHT." Hmmm.... the fact is, they're not giving me instructions, they're giving me IDEAS, and I tend to look at their feedback as "clues" to the right solution. Anyway, if you talk to enough of them, you'll realize that while giving you well-meaning advice, you still have to do what you think is best. Meetings get progressively better, of course, because you learn as you go - what trips them up? What wasn't clear enough that you can get better at explaining? By the fourth meeting your business hasn't changed, but your ability to articulate it has.

But invariably, like dating, you will often find the right fit. A handful of them will totally get your vision. They'll like it. It will resonate with them. You can sit there with them gazing off into the fuzzy darkness, both seeing the sunrise that will come tomorrow. With this group you move to the next step. Digging deeper.

This goes on until the terms of a deal start getting discussed. At any stage of the process a VC could drop out. So even as your optimism grows and the project is totally on track, there is this nagging knowledge that "it isn't over until it's over." And the closer you get to closing the deal, the more excited everyone becomes and the more terrible it would be if the deal fell apart.

Every single one of my friends who have been through this process relish to tell me stories of projects that in their darkest moments -- about to run out of cash, about to file for bankrupcy, with all the VCs deals starting to get bleak -- inexplicably turning around in the 11th hour and closing with remarkable success. They also tell me stories of projects where everything was going perfectly -- money lined up, investors excited, the project in full steam toward certain victory -- when something turned on a dime and the deal went south -- the term "train wreck" is tossed around, with projects at full velocity hitting a wall and just imploding.

And until a start-up is actually generating more income than it burns (and this is itself a moving target because even as you make money, there is pressure and/or motivation to spend FASTER to grow more quickly) a company is almost always looking for new capital. In short, even once you raise money, you're still looking ahead to raising more money. It doesn't really end, at least not in these early days. It ends when you're solidly profitable, when you go public, or when some bigger company acquires you. And so you get used to this.

So here you are on a train moving faster and faster, the excitement of approaching the goal, and the accelerating fear that some tackle is going to hit you from your blindside.

"Hey Michael! How's the start-up going these days?"
"Oh, I'm nauseously optimistic!"
The daily life of a start-up.

Thursday, September 23, 2010

Everyone's a Publisher...

Remember when "desktop publishing" was delivered? There was an unbelievable outpouring of bad design, and the professional community grumbled. Just because everyone CAN design and publish doesn't mean they should... then there was "printing on demand", desktop video, YouTube... these are all technologies that lower the barrier-to-entry for the production and distribution of content. It's not that everyone can do it, but if you are suitably motivated, in general, nothing is stopping you. Authors are no longer subjected to the whims of capricious corporate publishers; filmmakers don't need to woo a studio, and so on. I'm a big fan of these changes.

Blogging is a further step down this path: You want to write? You have something to say? Now anyone can open up a little storefront and put their writings out there for the public to consume. Or not. And just as when desktop publishing arrived, there are countless examples of people who probably should not blog. They may have little to say or bland insights. Luckily, the natural ecology of the web buries their content - no harm, no foul.

I had a radio show in college; i'd get up at dawn and go down to WBRU-AM and broadcast and banter to, I believe, no one. It didn't matter. For me it was about the process. Blogging is about the same. If you walk into a bookstore today you'll see a ton of books -- who is reading all these books? Most seem utterly forgettable, and yet, these are the successful authors - the people who made it through every filter thrown at them and still managed not only to get published, but to land in a national bookstore chain. Trust me, that's a lot of obstacles surpassed. For every book in the store, there are hundreds or thousands that didn't make it. In many cases, these are what blogs have become: unpublished books.

Twitter is the bleeding edge of this phenomenon. Now it's even EASIER to have something to say and broadcast it to your followers. Like blogging, like desktop publishing, it just gets easier and easier to stand on your soapbox and hope for an audience. Maybe the speaker doesn't care much if no one is listening (like me at WBRU), and perhaps most of the people speaking really have nothing to say ("I had eggs for breakfast! Another beautiful day!") but the ability of anyone to shout simply gets easier all the time.

So everyone is talking and shouting, even. But few are listening. I'd suggest that all these technologies -- desktop publishing, YouTube, blogging, Twitter -- are utterly liberating and fantastic for those who are already broadcasters of sorts, people with niche audiences (small or large), who have something to say and have created a channel. Grandpa can broadcast wisdoms to his dispursed family. Scoble can critique technologies to the geek crowd. Gaga can engage her fans in her daily tribulations and political agenda. The system is self-filtering. Anyone can step up to the mike, and maybe you get an audience and maybe you don't.

The real problem that every production medium has to face is how to find your audience. It's true for book publishers and website developers. A publishing company needs maybe 10,000 book readers to break even on making a book; and 50,000 might make it a best seller. A website might need 1 million users every month to pay for development and operations.  By leveling the playing field in terms of access to production tools and distribution channels, everyone from grandma to Foursquare has to figure out how to get people to come to their product. It's still the hardest and most expensive part of the process. 

Thursday, August 12, 2010

Wednesday, July 14, 2010

Improv Anywhere: Star Wars scene



How could I not post this???

Friday, May 21, 2010

30 Years Since PacMan? Holy Cow...


That means: almost 30 years since DEFENDING THE GALAXY (the complete handbook of videogaming)! *Google cracks me up...

Monday, May 17, 2010

Why Facebook Can’t Handle Privacy Correctly


It's almost impossible to open a newsfeed today without someone else realizing that Facebook privacy is lacking, or that Facebook itself is taking another stab at getting it right. [e.g. New York Times, PC World, WSJournal...] I’m confident these efforts will be futile.


It’s not due to lack of caring on the part of Facebook; I’m sure they care about individual privacy (Zuckerberg's passion for openness notwithstanding). And it’s not for some sort of technical incompetence – those guys are smart and savvy. So why the ongoing nightmares?


There are two forces at play that I propose are mutually exclusive and cannot effectively be resolved. First, and foremost, Facebook is a social tool. It is THE social graph. Everything about its structure – from concept to engineering – is designed to make social connections natural and simple. Social connection is a powerful (and valuable) force and Facebook handles it all with ease. Anything that is NOT supposed to be social and shared is going to run directly into a basic disconnect. Yes, we can hide the things we don’t want to share, and we can take efforts to select who sees some things and who does not. But sharing is simple, and hiding is harder.


The more sensitive the information we post into the Facebook “system” – the more nervous we are that it might be getting shared in some way we cannot fathom. I would suggest most people aren’t entirely clear about what is being shared and with whom. Confidence and control over Facebook privacy is not going to be simple no matter how technically sophisticated the user, and with 400+ million users, most are not “sophisticated.”


The second force is about user experience design, and most of my background here comes from Netflix. Even with only 12 million users – a mere fraction of Facebook -- it was always a continual challenge to simplify the Netflix website enough that a wide audience would find it clear and useable. We learned that people don’t read much on the screen, they don’t spend a ton of time figuring out features, they don’t understand things that might seem “obvious” and so on. Small increases in the number of options/functions available at any given moment, and usability suffers. We used to have in-house opinions like “take all the cool sophisticated tools and put them under a drop down menu called “advanced features”…. And then don’t build them.” It’s not that advanced features aren’t good and cool, it’s only that very very few people will ever discover them let alone use them, and simple always wins over sophisticated. We tested these principles and we knew them to be true.


And so we return to Facebook: most the privacy controls fall into the domain of “advanced features” – they’re the exception to a social tool; they’re complicated no matter how hard you try or how smart you are. With an audience the size of Facebook’s, users will predominantly never be able to grok them and thus will screw up privacy-- and blame Facebook.


Facebook will never truly be able to deliver appropriate privacy because at their core, they are all about social and sharing. Uber privacy will never and cannot ever be their strength. Nor should we demand it be. Facebook isn’t where we should manage our medical history or genetic code. It isn’t where we write our diary. We should probably stop blaming Facebook for failing in a domain where they shouldn’t be expert, or asking them to effectively solve for every privacy concern. Instead we should use Facebook for what it is – a social graph. At some level, Facebook and strong simple privacy are mutually exclusive, and, when we accept that, we will all be much happier.

Tuesday, April 06, 2010

Netflix on the iPad


I'm as excited as the next guy about having Netflix on an iPad. I saw my first iPad today and messed around with it, and - i dunno. It's pretty interesting. I think what it does is introduce a kind of advanced media websurfing that we "early adopters" (folks with high-powered laptops and always-on internet access) take for granted, but that a lot of Americans still don't fully experience. As Netflix subscriber numbers go up, start to think about how the audience of the product has grown from niche to mainstream. Instant watching is great and the service generally provides fantastic value. Putting it on the iPad further indoctrinates a broad market into getting movies streamed to them where ever they are.

I heard the announcement on April Fools Day and didn't think much of it. But quickly I heard it was true, and eventually started seeing articles like this: http://www.geeky-gadgets.com/netflix-application-coming-to-the-apple-ipad-01-04-2010/

Someone pointed out to me today that the screen being shown in the product launch is of the movie "2 Days in Paris" - which i rather enjoyed. The top review of the movie shown on the screen, oddly enough, is one I wrote; and there's my unfortunate little avatar up there... what a crack up.